Aug 11 2006
Daily Notes 08-11-2006
Hello nice people! It’s FRIDAY!!! YEAH!!
Well, to some of us, that’s a weekly milestone we aim for.
Weatherman says cooler temps are coming although we have to suffer through some thunderstorms to get them. While my dogs stress out over storms (at least some of them do), I don’t mind them at all. I can really do some sleeping during rain storms 🙂
Did some plain speaking to co-workers today. Doubt it made an impression or will result in any change, but it did feel good to point out how they are trying to micro-manage something that is relatively easy to manage if they just change their mindset a tiny bit. I did read “How To Win Friends and Influence Enemies”, but it didn’t stick 😛
On another front, I have the call center wanting to use old, outdated scripts for stuff that I have a nice spiffy spreadsheet pivot table query doing quite nicely. I just don’t understand what the deal is here, but I’m sure someone will let me know.
Gosh — this is looking more and more like it should go under “gripes” instead of daily
Found out about a contest that I could enter either a short story or poetry in. The rules are right up my alley as the poems can be no longer than 50 lines and short stories no longer than 1500 words. I can do that! Entry fee is $5AUD and I’m not sure what that works out to US-wise, but surely uner $10. They do publish the winners in a book (which I can buy), so that might even get me published –who knows. Oh! And the REALLY big incentive is that these are to be about or include dogs!!! Right up my alley! Now to get my muse going…..I only have until 9/15 to submit my entry.
Well, that’s all for now.
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Love to all,
Margaret
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3 responses so far
3 Responses to “Daily Notes 08-11-2006”
I think your call center’s problem is simply inertia – they don’t want to expend the energy to learn how to do something differently. You’ll have to really impress them with how your new method will save them time, reduce frustration, or increase the gas mileage of their cars to get them to change. Sorry, but that’s human nature (as I think you’ve told me berfore). Same goes for the micro-management issue. People fear losing control of something that they’ve controlled for a long time. It’s irrational, but it’s human nature. Patience and some of that “tact” stuff (you know that thing you say I never got) will see you through.
Love,
Eddie
Well, the call center saw the benfit of the spreadsheet very quickly as they had been hand typing all the info that the old script produced into spreadsheets, so this was a no-brainer timesaver for them and they are tickled.
It’s purchasing that I’m having this horrible time with. They want every purchasing agent to have his/her own “set” of PO Numbers. However, the system doesn’t like that too well, so every time someone with a lower “set” enters a PO, it resets the system for everyone. I told them that if they would just USE the system the way it was designed and pull their po’s by purchasing agent ID, they would get the same results. “It’s nice having all the numbers sequential” was the response……so since none of them have administrative rights, they bug us day-in and day-out to reset the stupid po numbers. If I wasn’t so afraid of all the other havoc they would create, I’d give them admin rights so they could do it themselves, but then my database would REALLY be toast! You wouldn’t believe all the stupid stuff I’m already dealing with!
Have to get back to my Saturday mindset and forget about work….blood pressure is rising!!!
Love you,
Mom
Hah! Sounds like a bunch of bean counters to me!
Take it easy and enjoy the weekend.
Eddie